Contact

Need help with your order, sizing, shipping, returns, refunds, or product availability? Our Flight Club support team is here to help.

Need faster support? Please include your order number and the email address used at checkout when contacting us.

Customer Support

Contact Method Details
Email [email protected]

📦 Order Support

For order status, tracking, address updates, or cancellation requests, please contact us with your order number.

👟 Size Help

Need help choosing the right size? Send us the product name and your usual size for support.

🚚 Shipping Questions

We can help with tracking updates, delivery questions, shipping options, and address issues.

↻ Returns & Exchanges

For return or exchange requests, contact us first before sending any item back.

What To Include In Your Message

To help us respond faster, please include the following information when contacting us:

  • Your order number
  • The email address used at checkout
  • Your full name
  • The product name and size
  • A clear description of your question or issue
  • Photos if you are contacting us about a damaged, defective, or wrong item
Important: If your order has already been processed or shipped, address changes or cancellations may not be guaranteed. Please contact us as soon as possible.

Support Hours

Our support team will reply as soon as possible. Response time may vary during high-volume sale periods, clearance events, holidays, or limited drops.

For the fastest support, please contact us by email:

Email: [email protected]

Limited Drop Notice

Many products on Flight Club are part of limited drops, warehouse clearance deals, seasonal markdowns, or limited-size inventory.

Because sizes and quantities may be limited, some products may sell out quickly. Once a size sells out, restock is not guaranteed.

Flight Club Support
28 Ravenswood Road, London, England SW12 9PJ, United Kingdom
Email: [email protected]

Last updated: October 8, 2026