Shipping policy
At Flight Club, we work to process and ship your order as quickly as possible. Please review our shipping policy carefully before placing an order.
Store Information
Store Name: Flight Club
Address: 28 Ravenswood Road, London, England SW12 9PJ, United Kingdom
Email: [email protected]
Shipping Options
We currently offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Standard Shipping | 10–15 business days | Free |
| Express Shipping | 5–8 business days | $19.90 |
Order Processing Time
Orders are typically processed within 1–3 business days after payment is successfully confirmed.
Orders are processed Monday through Friday, excluding public holidays. Orders placed after our daily cut-off time, on weekends, or on public holidays will begin processing on the next business day.
Processing time refers to the time required to verify your order, prepare your items, complete quality checks, and hand the package over to the shipping carrier. Processing time is separate from the estimated shipping/transit time.
During major sales, back-to-school promotions, warehouse clearance events, limited drops, or periods of unusually high order volume, processing may occasionally take slightly longer.
Once your order has been processed and shipped, tracking information will be sent to the email address provided at checkout.
Tracking Information
Once your order has been processed and shipped, tracking information will be sent to the email address used at checkout.
If you need help tracking your order, please contact us with your order number:
Email: [email protected]
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully check your name, street address, apartment number, city, state, ZIP code, phone number, and email address before placing your order.
If an order is delayed, returned, or lost due to an incorrect address provided by the customer, additional shipping fees may apply.
Delivery Time Notice
Delivery times are estimates and may vary due to:
- Carrier delays
- Weather conditions
- Holiday shipping volume
- Customs processing
- Incorrect or incomplete shipping address
- High-volume clearance sale periods
- Other circumstances outside our control
Flight Club is not responsible for delays caused by shipping carriers, customs, weather, incorrect addresses, or other situations outside our control.
Lost or Delayed Packages
If your package appears delayed, please check the tracking information first.
If tracking has not updated for several days or you need help checking your shipment, contact us with your order number:
Email: [email protected]
Our support team will do our best to help check the latest shipping status.
Express Shipping
Express Shipping is available for customers who want faster delivery.
Express Shipping delivery time: 5–8 business days
Express Shipping fee: $19.90
Express Shipping fees are non-refundable once the order has been processed or shipped, unless the issue is caused by our error.
Limited Drop and Clearance Notice
Many products on Flight Club are part of limited drops, warehouse clearance deals, seasonal markdowns, or limited-size inventory.
Because quantities and sizes may be limited, some products may sell out quickly. Once a size sells out, restock is not guaranteed.
Popular sizes may move fast during clearance events. We recommend placing your order early when your size is available.
Contact Us
For shipping questions, order tracking, address updates, or delivery support, please contact us:
Flight Club
28 Ravenswood Road, London, England SW12 9PJ, United Kingdom
Email: [email protected]
Last updated: October 8, 2026